A. Expr3ss! Service Terms
These terms apply to all services provided by Expr3ss! Pty Ltd (expr3ss.com) and all users of Expr3ss! including Expr3ss! sub-domains such as https://yourcompany.expr3ss.com ("Expr3ss! Site") identified as "Users" agree to be bound by the following Service Terms.
1. Your access to the Expr3ss! Site is conditional upon your acceptance and compliance with the terms contained in this document and elsewhere on the Expr3ss! Site ("Service Terms"). Your use of, and/or access to, the Expr3ss! Site constitutes your agreement to the Service Terms. Expr3ss! and the Service Provider reserve the right to amend the Service Terms at any time. Since you are bound by the Service Terms, you should periodically refer to them in this document and elsewhere on the Expr3ss! Site.
2. As a condition of using any services supplied by Expr3ss! Pty Ltd ("Expr3ss!") owned and operated by Expr3ss! Pty Ltd ("the Service Provider"), Users must comply with the Human Rights and Equal Opportunity Commission Act 1986 (Commonwealth) and all anti-discrimination and equal opportunity legislation applicable in the State or Territory in which they conduct business. Where an exemption to comply with the legislation has been granted, the exemption number must be included in any Job or Assignment or Advertisement copy added to the Expr3ss! site.
Requests must be made in writing to Expr3ss! for permission to use Expr3ss! logos or trade marks and/or to the User for permission to use the User logo or trade marks for the purpose of linking to the Expr3ss! Site from other websites.
4. Users agree to keep confidential any Username(s), password(s) and/or private web addresses (URLs or Uniform Resource Locators) allocated to you and to take reasonable steps to keep them secure. You agree to notify us promptly in writing if you have reason to believe that any Username(s), password(s) and/or web addresses (URLs) may have been disclosed to any unauthorized party, accidentally or otherwise.
5. Whilst Expr3ss! does not review all Job, Assignment, Advertisement or Screening Questions copy, Expr3ss! reserves the right to withdraw without notice to the User (at the option of Expr3ss! or the Service Provider) any copy posted to the Users Expr3ss! Site, Job or Assignment Advertisement that may be in breach of any clause of these Service Terms or of any law or regulation. Each of Expr3ss! and the Service Provider also reserve the right to terminate this Agreement if the User posts any Advertisement that may be in breach of any law or regulation. Further, each of Expr3ss! and the Service Provider reserve the right, in their absolute discretion, to reject or remove Job or Assignment or Advertisement copy or Screening Questions from the Expr3ss! Site for any reason.
6. You must not use the Expr3ss! Site in any manner or for any purpose in breach of the laws of any Australian or any other jurisdiction or in any manner which violates any right of Expr3ss! or the Service Provider or any other party or restricts or inhibits any other User from using or enjoying the Expr3ss! site or which is otherwise prohibited by the Service Terms.
7. Users must not use the Expr3ss! Site to post any pyramid or similar scheme on the Expr3ss! Site and also must not ask or require any candidate to pay a fee, charge, cost or any money whatsoever to apply for any job advertised on the Expr3ss! Site whether such fee, charge, cost or money is asked or required of the Applicant in the Job Advertisement itself or in any communication with the applicant that takes place as a result of a Job Advertisement placed on the Expr3ss! Site.
8. Users agree not to use any feature of the Expr3ss! Site to send unsolicited commercial email to applicants, whether individually or as a group. Applicant management tools may only be used to communicate with candidates about the specific vacancies for which they have applied, or for future vacancies for which the candidate is suitable.
9. Users must ensure that all Job Advertisements posted to the Expr3ss! Site comply with all applicable legislation, regulations, by-laws, ordinances and codes of conduct ("Laws").
10. Users indemnify and will keep indemnified Expr3ss! and the Service Provider, its officers, employees and agents against all claims, actions, suits, liabilities, actual or contingent costs, damages and expenses incurred by Expr3ss! in connection with:
a. any breach of this agreement by the User;
b. any negligent act or omission by the User;
c. the showing of Job Advertisement copy and Screening Questions by the User on the Expr3ss! Site or any related site.
d. an actual or alleged breach by a User of any Laws which occur as a consequence of the User's Job Advertisement or Screening Questions appearing on the Expr3ss! Site.
e. any file delivered to Expr3ss! or the Service Provider containing any defects, infections or viruses.
11. Expr3ss! and the Service Provider cannot guarantee to the User that files available for downloading through the Expr3ss! Site will be free of infection or viruses, worms, malware or other code that manifest contaminating or destructive properties. Users are responsible for implementing sufficient procedures and checkpoints to satisfy their particular requirements for accuracy of data input and output, and for maintaining a means external to the Expr3ss! Site for the reconstruction of any lost data.
12. Expr3ss! and the Service Provider accept no responsibility for any errors or omissions in Advertisements or Screening Questions and requires that Users check their Advertisements and Screening Questions for errors as soon as they are placed on the Expr3ss! Site(s) or Job Boards. All reasonable efforts will be undertaken by Expr3ss! and the Service Provider to edit errors brought to Expr3ss! and the Service Provider's attention as soon as reasonably possible.
13. Expr3ss! and the Service Provider will use reasonable efforts to publish Job Advertisements and Screening Questions in reasonable time.
14. Users may not assign or transfer any rights and obligations pursuant to this agreement to any other person or entity without prior written approval (which will not be unreasonably withheld) of Expr3ss!. If you are a company, any change in your effective control shall be deemed an assignment for the purpose of this clause.
15. Users agree that Expr3ss! and the Service Provider retain all intellectual property rights contained in any of the goods and services provided by Expr3ss!
16. Applicants and Users acknowledge and agree that Expr3ss! acts as a medium through which individuals look for employment opportunities and that Expr3ss! does not vet nor is it responsible for vetting job applicants or the representations (whether oral or in writing - including those representations appearing in job applicant resumes appearing on the View Applicants page) made by them.
17. Users agree at all times to deal with any information or products provided by Expr3ss! or the Service Provider or accessed from the Expr3ss! Site in a manner which abides by all applicable laws of Australia, or of any other relevant jurisdiction (including, without limitation, privacy and copyright laws).
18. Users may access and use the information stored on Applicants solely for the purpose of identifying Applicants whose work preferences, work type, and abilities match the Users current job Advertisements and Screening Questions. Advertisers must not use or forward an applicant's resume without their permission.
19. The Expr3ss! Site may contain hyperlinks and other pointers to Internet websites operated by third parties. These linked websites are not under the control of Expr3ss! the Service Provider and/or the Users and they are not responsible for the contents of any linked web or any hyperlink contained in a linked website. Any relationship between Expr3ss! and a linked website is independent of the Expr3ss! Site notwithstanding that Expr3ss! and the Service Provider may receive a fee for the provision of the hyperlink. Expr3ss! provides these hyperlinks to you as a convenience only, and the inclusion of any link does not imply any endorsement of the linked website by Expr3ss! or its affiliated corporation. You link to any such website entirely at your own risk.
20. The Expr3ss! Site may contain Communication Facilities ("Communication Facilities") which provide for interaction between Applicants and Users and Expr3ss!, the Expr3ss! Site and real-time interaction between Applicants and Users by means of electronic bulletin boards, chat rooms, forums and other electronic messaging and notice services.
It is a condition of your use of any Communication Facilities and your access to, and use of, the Expr3ss! Site that you do not do any of the following:
a. restrict or inhibit any other User from using or enjoying any Communication Facility;
b. post or transmit any unlawful, threatening, abusive, defamatory, obscene, vulgar, pornographic, profane or indecent information or material of any kind, including without limitation any transmissions constituting or encouraging conduct that would constitute a criminal offence, give rise to civil liability or otherwise violate any applicable Laws;
c. post or transmit any material of any kind which violates or infringes upon the rights of any other person, including material which is an invasion of any privacy or publicity rights or which is protected by copyright, trademark or any other proprietary right, or derivative works with respect thereto, without first obtaining permission from the owner or relevant right holder;
d. post or transmit any material of any kind which contains a virus or other harmful component;
e. post, transmit or in any way exploit any material of any kind for commercial purposes, or which contains any promotional material or advertising;
f. delete any author attributions, legal notices or proprietary designations or labels in any file that is uploaded; or
g. download any file posted by any other User of a Communication Facility if you know, or reasonably ought to know, that the file cannot legally be distributed in such manner.
Expr3ss! and the Service Provider may from time to time, but has no obligation to, monitor or review the contents of its Communication Facilities. You expressly acknowledge and agree that the Communication Facilities provide a means of public and not private communications.
21. Expr3ss! and the Service Provider reserves the right at all times without the need to have to provide any notice to Users or Applicants, to alter the functionality and appearance of its products and services available from Expr3ss! or through the Expr3ss! Site, where Expr3ss! believes changes are required in order to promote a consistent experience for Applicants and Users using the Expr3ss! Site.
22. Users must not release to the public any news release, advertising material, promotional material or any other form of publicity relating to Expr3ss! without Expr3ss! prior written approval.
23. Users agree that pursuant to the Privacy Act 1988 (Cth), Expr3ss! and the Service Provider may obtain from either a credit reporting agency or other credit providers:
a. personal credit information about the User and/or its directors for the purpose of assessing an User's commercial credit application; and
b. a consumer credit report about the User for the purpose of collecting overdue payments relating to commercial credit owed by the Advertiser.
24. Users must comply at all times with the Privacy Act 1998 (Cth) and any other legislation, principles, industry codes and policies ("Privacy Laws") relating to the handling of all information about a person which is "personal information" as defined in Privacy Laws ("Personal Information") collected, used, disclosed or submitted via the Expr3ss! Site and services available from Expr3ss! and the Service Provider.
26. Users acknowledge and agree that:
a. by consenting to disclosures to overseas recipients as contemplated under clause 25, subclause 8.1 of the Australian Privacy Principles will not apply to the disclosure;
b. Expr3ss! and the Service Provider may use and disclose any Personal Information and any application details provided by a User for statistical analysis and internal research purposes; and
c. Expr3ss! and the Service Provider may retain the User's Personal Information and any application details for a period of seven (7) years [confirmed period] to provide to a Job Advertiser on the Expr3ss! Site for the purposes of:
i. contacting the User in relation to future vacancies and positions; and
ii. maintaining adequate employment records.
27. If a User does not want their information to be considered by Job Advertisers for future vacancies or positions, the User can request at any time that Expr3ss! and the Service Provider cease to provide that User's Personal Information and application details to Job Advertisers. Any requests to no longer be contacted by a Job Advertiser directly, or to be removed from a Job Advertiser's database, must be made to the Job Advertiser directly. Expr3ss! accepts no responsibility for the content of communications made to a User by a Job Advertiser.
28. The Expr3ss! Checklist and Profiling Systems used on this Expr3ss! Site have been developed by Expr3ss! and the Service Provider under the supervision of qualified and licensed professionals in relevant disciplines. No such system is ever perfect and whilst every care has been taken in the development of these systems, neither Expr3ss! nor the Service Provider represent that any Report is either a perfectly accurate or complete representation of an applicant nor do we represent it as predictive of past or future behaviours or potentials.
29. The characterisation of individuals using such survey methodologies as are made available here is inexact and subject to errors. Our Report is a professional interpretation of the data only based on research findings and experience. Responses are interpreted in line with statistical research findings and experience in large numbers of individuals. Since every individual person is unique, no representation is made by us that every single report will accurately describe the characteristics of the individual completing it.
30. To the extent that any implied conditions, warranties, representations and/or rights (including those implied by statute) can be excluded, they are excluded. If they cannot by law be excluded, Expr3ss! limits its liability in respect of them to the maximum extent permitted by law including, in respect of conditions or warranties implied by the Competition and Consumer Act 2010 (and equivalent state or Territory legislation), Expr3ss!' liability for breach is limited (at its option) to:
a. the supply of the relevant services again;
b. the payment of the cost of having the services supplied again.
31. Without limiting condition 26, but subject to mandatory operation of law to the contrary:
a. Expr3ss!' maximum liability to any person for any matter or thing arising out of or in connection with the supply of services by Expr3ss! or the Contents or use of the Expr3ss! Site (including for breach of contract by Expr3ss! or the negligence of Expr3ss! or its officers, employees, contractors, or agents or related bodies corporate within the meaning of the Corporations Act 2001 (collectively "Expr3ss! Parties")) is limited to the aggregate fee charged by Expr3ss! to that person for the provision of the services; and
b. none of the Expr3ss! Parties is liable for any indirect, incidental, special and/or consequential damages (including loss of revenue, loss of profit, loss of opportunity or liability to third parties) arising directly or indirectly from:
i. the provision of any services by the Expr3ss! Parties;
ii. the use of or access to, or the inability to use of access, the Expr3ss! Site; or
iii. any of the Content or any information or other thing contained in any Report.
32. Expr3ss! reserves the right to cooperate fully with any law enforcement authority in any jurisdiction in respect of any lawful direction or request to disclose the identity or other information in respect of anyone posting any materials which violate any applicable or relevant Laws.
33. If any dispute arises relating to or in connection with the services provided by Expr3ss!, the Contents, or the use of the Expr3ss! Site or any other matter under these Service Terms, the dispute must be resolved in accordance with the following procedures.
34. The parties to the dispute must each appoint a senior representative of their respective organisations with authority to resolve the dispute and must notify the other party of the name and contact details of that representative. The representatives must as soon as possible after that notification (and in any case within 10 business days of a party first notifying the other party of the presence of a dispute), meet and attempt in good faith to resolve the dispute or negotiate a further process to resolve the dispute.
35. If the dispute is not resolved within 10 business days of that meeting, either party may, by written notice to the other, require the dispute to be mediated by a mediator appointed by the Resolution Institute.
36. Each party must co-operate with that mediator and otherwise comply with the any rules imposed by the Resolution Institute. No party to a dispute may take any enforcement action in relation to a dispute before the mediator determines that there is no reasonable prospect of the dispute being resolved by the mediation.
40. You must not copy, reproduce, republish, transmit or distribute any source code given to you or divulged to you by any other means. You must not copy or make use of work-flows and methodologies used on this website other than through your Expr3ss! service. You must not attempt to reverse-engineer or copy any software or computer code you access via this site. You undertake not to develop, create or market a similar product for 5 years from the date of your last usage of the Expr3ss! Service.
41. Unless you notify Expr3ss! otherwise, Expr3ss! will use the e-mail address you have given Expr3ss! to communicate with you as required for the conduct of the Expr3ss! Service. Additional information about other services may form part of this communication. All communication sent to the email address you supplied Expr3ss! will be deemed to have been received by you, whether returned or not. It is your responsibility to maintain a current working email address with Expr3ss! at all times.
42. All rights not expressly granted herein are reserved.
Advertisement Posting via APIs
Advertisement Posting via APIs is a Self-service function to publish Job Ads on third-party websites. Published ads are not reviewed by Expr3ss! prior to exposure on the third-party website.
If you make changes in your Ad (Job Title, Sub-title or Job Ad Copy (including embedded video) these changes will not automatically appear on the third party until you explicitly update them.
Expr3ss! has used all reasonable endeavour to make these service accurate but cannot be held responsible for the results on the third party website. In using these services you absolve Expr3ss! of any responsibility for results on the third-party platform that are not under our exclusive control.
Your ad will not necessarily appear on the third-party website exactly as it is formatted on Expr3ss! - its appearance will be determined by the third party's publishing policies from time-to-time and thus is beyond our control. Expr3ss! does not guarantee that the third-party will publish the ad in a timely fashion or even at all.
Other than technical and usage questions about this interface, all questions and support requests should be directed to the third-party provider.
You must not publish material that is misleading, obscene, offensive, unlawful, discriminatory or subject to copyright (without written permission from the copyright holder).
Expr3ss! Pty Ltd Business Affairs
Expr3ss! Pty Ltd ACN 102 229 961 LG 146 Arthur Street, North Sydney NSW 2060, Australia
The privacy of your personal information is afforded the highest level of importance by Expr3ss! Pty Ltd ACN 102 229 961 LG 146 Arthur Street, North Sydney NSW 2060, Australia.
Collection of Information
We will only collect personal information where it is reasonably necessary to do so for the conduct of our business. We generally collect your personal information through your submissions on the Expr3ss! Site. The kinds of personal information that we collect and hold may include:
a. your name, birth date and gender;
b. your contact information, including postal and residential addresses, telephone and facsimile numbers, and email addresses;
c. your education; and
d. your employment history.
Any collection of personal information by us will be fair and lawful and will not be intrusive.
If it is reasonable and practical do so, we will collect personal information about you only from you, however, you authorise us to collect information from external sources including government agencies and other third parties such as advertisers, mailing lists, recruitment agencies, contractors and business partners as and when required.
If we collect personal information about you from a third party we will, where appropriate, request that the third party inform you that we are holding such information, how we will use and disclose it, and that you may contact us to gain access to and correct and update the information. We will not, however, make any such request to any third party in circumstances where it would not be practical to do so.
We will generally hold your personal information as either physical records, records on our servers, and in some cases, records on third party servers, which may be located overseas.
We may also collect and hold information about you that is not personal information, including:
a. data relating to your activity on the Expr3ss! Site via tracking technologies such as cookies; and
b. the identity of your Internet browser, the type of operating system you use, your IP address and the domain name of your Internet service provider.
We may use this information for internal purposes, including administering our services, diagnosing problems, generating statistics and trends, and improving the quality of our products and services. We may also use this information to identify any submissions you make on the Expr3ss! Site and to assess your engagement with the Expr3ss! Site and the materials herein.
Use and Disclosure of Information
In general, we will collect, hold, use and disclose personal information for the purposes of providing or offering goods and services to you, any purposes that you may reasonably expect, for any other purpose authorised by law, or for any other purposes disclosed to or authorised by you. This may include disclosures to organisations that provide us with technical and support services, and professional advice, such as solicitors, accountants and business advisors.
By providing us with personal information, you consent to us using and disclosing your personal information for:
a. providing you with news and information about our products and services;
b. purposes necessary or incidental to the provision of our products and services;
c. contacting Job Advertisers using the Expr3ss! Site about your suitability for a position;
d. Job Advertisers contacting you about your suitability for a position;
e. sending you marketing and promotional material that we believe you may be interested in, which may be sent either by us, or from any of our related entities or a third party business which we consider may be of interest to you;
f. personalising your experience with our products and services, for example, via connectivity with social media services;
g. statistical analysis and internal research purposes; and
h. communicating with you, including by email, mail or telephone.
Where it is possible, we will use reasonable endeavours to de-identify your personal information before using it for these purposes. We will also, wherever possible, keep all personal information strictly confidential.
If you do not want to receive promotional material from us or third parties, please let us know.
A number of laws require the provision of personal information to third parties, including the Corporations Act 2001 (Cth). The precise information required to be provided will vary depending on the circumstances requiring disclosure of that information.
We may also use or disclose personal information about you to avoid, lessen or prevent a serious emergency or crime. If we use or disclose personal information about you in those circumstances we will make a written record of such use or disclosure.
Some Expr3ss! employees and contractors will have access to your personal information to a level that is necessary to enable them to perform their roles within Expr3ss!. They are obliged to respect the confidentiality of any personal information held by Expr3ss!
Any disclosure that is required to be made to any third party will be made primarily for the purpose of providing or offering goods and services to you. If we disclose information to a third party, we generally require that the third party protect your information to the same extent that we do.
Any personal information submitted via our online form may need to be processed by a third party. By submitting personal information via an online form, you consent to the disclosure of that information to a third party, which may be located overseas, for the sole purpose of processing the online form.
We store the information you send to us on our own computer systems and web servers. We will take reasonable steps to hold all hard copy and electronic records of your information in a secure manner to ensure that they are protected from misuse, interference and loss, and unauthorised access, modification or disclosure.
We may need to maintain your information for a significant period of time. We will retain your information for as long as is required to discharge our contractual obligations and for a reasonable period thereafter as is appropriate to the reasonable conduct of our business.
We will destroy or de-identify your personal information once it is no longer needed for a purpose under this policy or the Service Terms or required to be kept by law. Unfortunately, no data transmission over the Internet can be guaranteed to be totally secure.
Data Breaches likely to result in serious harm
Expr3ss! will manage all data breaches in respect of Personal Information collected from in accordance with the mandatory Notifiable Data Breaches Scheme (NDB Scheme) which includes the obligation to:
(a) contain the breach and, if possible, take remedial action; and
(b) commence the requisite assessment process to determine whether the data breach is likely to be an Eligible Data Breach for the purposes of the NDB Scheme.
Data Access & Correction
You can review your personal information online via the Expr3ss! Site, or you may request access to your personal information at any time by sending a written request to our Privacy Officer by mail at Expr3ss! Pty Ltd ACN 102 229 961 LG 146 Arthur Street, North Sydney NSW 2060, Australia, Australia, or by using the contact form on the Expr3ss! Site.
You do not need to provide a reason for your request. We may charge a small fee for providing access if it requires a significant amount of time to locate or collect your information or to present it in an appropriate form.
In rare circumstances, and only where it is permitted under the Act, we may not be able to provide you with access to your information. For example, we may refuse access where the requested access will have an unreasonable impact upon the privacy of others or where we are required by law to withhold the information.
We will take reasonable steps to ensure that the personal information we collect about you is accurate, up-to-date and complete, and ensure that the personal information we use or disclose is accurate, up-to-date, complete and relevant. You are free to update your personal information at any time. There is no cost for updating your information.
If we are unable to provide you with access to your information, or make any amendments which you have requested, we will provide you with reasons for our refusal.
Cross-Border Disclosure of Information
We are likely to disclose your information to overseas recipients, including, but not limited to our third party servers, international advertisers, or international branches of Australian based companies. You consent to us disclosing your personal information to such overseas recipients for purposes necessary or useful in the course of operating our business. Such disclosures will be in accordance with the Australian Privacy Principles, subject to clause 26.a of the Expr3ss! Service Terms. The countries in which such recipients are likely to be located include, but are not limited to, Hong Kong, New Zealand and the United Kingdom.
If you do not want us to disclose your information to overseas recipients, please let us know.
We take all complaints seriously, and will respond to your complaint within a reasonable period.
If you are interested in obtaining additional information about privacy, you can visit the Australian Privacy Commissioner's website at www.oaic.gov.au.
C. Website Security
Please note that there are inherent risks in transmitting information over the Internet. There is a possibility that your information could be accessed by a third party while in transit. Each User of the Expr3ss! Site should make their own assessment of the possible security risks to their information when deciding whether or not to use the Expr3ss! Site.
Expr3ss! cannot ensure or warrant the security of any information transmitted to Expr3ss! online and individuals do so at their own risk. To the extent permitted by law, Expr3ss! accepts no responsibility for the unauthorised access of personal information held by Expr3ss!.
Importantly, cookies do not need to identify the user or record any personal information. No attempt is made to identify you or your browsing activities except, in the event of an investigation, where a law enforcement agency may exercise a warrant to inspect the service provider's logs, or where your usage is causing technical issues for the Expr3ss! Site that may need to be resolved and Expr3ss! needs to contact you. A notice will be posted on the Expr3ss! Site if the Expr3ss! Site attempts to identify individuals from their cookies unless that identification is required by law or to assist in law enforcement.
The default settings of most internet browsers allow cookies. However, users may change their browser settings to disallow cookies. Please note that some parts of the Expr3ss! Site may not function fully for users that disallow cookies.