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Bistro Supervisor at Hotel Plus
Hotel Gosford - Gosford NSW 2250
Career Development Opportunities!
Opportunity to join a substantial business with a long history of success
Be a part of a dynamic team culture
Benefit from a stable position
Opportunity to advance or launch your career in hotels
Join a successful hotel group
We currently have an exciting new opportunity for a self motivated Bistro Supervisor to join one of our Location hotels. You will bring your true love of food and customer service to this role to participate in and achieve the hotel's goals.
At Hotel Plus we appreciate the value of offering great food and customer service. Be a part of our growth and make a positive difference!
The ideal applicant would be energetic, reliable and passionate about the food industry.
The successful Applicant will have the following skills and attributes:
Previous experience as a bistro supervisor and looking for a role in a large organisation, or a team leader ready for the next step
Be a true customer service professional
Must be willing and available to work days, nights and weekends (including some public holidays)
Display excellent people and communication skills
Minimum of 1 years experience in a busy bistro, restaurant or similar environment
Posses exceptional presentation skills and personal grooming standards
Is a team player
Demonstrated problem solving skills with ownership and accountability for managing floor operations throughout a shift.
Effective time management with the ability to plan, prioritize and delegate.
Demonstrated ability to lead and develop a team to excel.
Strong cashiering and cash handling skills.
As the Bistro Supervisor, you will be responsible for:
Consult with the Bistro Manager on day to day operations in the restaurant.
Provide input on improving Bistro performance and efficiency. This is a key development role, your input is valued, and your personal development is of priority.
Assist the Bistro Manager in completing probation and annual performance reviews.
Lead, mentor and train the Bistro team, ensuring a fun and energetic working environment.
Be able to demonstrate a strong hands on management experience.
Able to demonstrate positive and assertive leadership styles
Confidence to manage conflicts or issues as they arise within the bistro and handling any guest requests and complaints in line with the hotel policy.
Setting and maintaining high service standards and ensuring professional and friendly service is provided to all customers by the Bistro team.
Managing line staff on the shift to ensure required performance and product quality and presentation are in line with Hotel policy standards.
Liaising with guests, Chef and Kitchen team on menu, guest feedback and service issue.
Assisting with training and maintaining staff product knowledge within the Bistro
Achieving and upholding a clean, safe and hygienic work environment.
Working with the Bistro Manger to achieve weekly wage KPI targets.
Here is your opportunity to benefit from a GREAT diverse and hands-on role!
Here is your opportunity to be part of both a successful, achieving local team and a group of diverse hotels
An attractive and rewarding wage to attract the highest calibre of person for this role.
Please be sure to include a covering letter addressing the key criteria set out above as the first page of your resume.
This is an excellent opportunity for enthusiastic Wait Staff. If you are self-motivated, have a passion for food and want an opportunity to get results and make a positive difference, then we would be delighted to hear from you.